Whatsapp Business Hits 5 Million Users; Adds Three New Features


More than 5 million businesses are using WhatsApp's enterprise app, WhatsApp Business, the company announced yesterday. The app was commercially launched last year in January 2018.

WhatsApp Business has also added three new features as part of its 1-year anniversary update - Quick Replies, Labels and Chat-list Filtering - which are being rolled out now.

While Quick Replies allows businesses to quickly reply to customer's queries by pressing the "/" on the keypad to select and send a quick reply, Labels allows users to organize their chats with labels to easily find them again.

Last but not the least is the Chat-list Filtering that allows businesses to sort chats by filters, such unread messages, groups or broadcast lists.

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